ZF Services, the aftersales business unit of ZF Friedrichshafen AG, is expanding its range of spare parts in OE quality for Malaysia as well as throughout ASEAN and Taiwan. By 2017, the full range of shock absorbers, tie rod ends, tie rod axle joints, ball joints, track control arms and link stabilisers will be available for Asian car brands including Perodua, Proton, Toyota, Honda, Nissan and Mazda, and others.
The expanded product portfolio will extend ZF Service’s lead as a single-source supplier of high quality spare parts covering the top 100 Asian car models on the road in each country across Malaysia Indonesia, Philippines, Singapore, Taiwan , Thailand and Vietnam. The new products comprise ZF Services’ Sachs brand of shock absorbers and the Lemförder brand of steering and suspension parts.
To date, more than 350 Sachs shock absorbers have been introduced in ASEAN and Taiwan. This includes shock absorbers for more than 50 of the most popular Asian car models in the key automotive markets of Malaysia, Indonesia, and Thailand. ZF Services is currently expanding its current range to achieve cent of market coverage for Asian Passenger Car brands.
ZF Services’ Lemförder brand currently offers close to 340 steering and suspension products in ASEAN and Taiwan, for popular car brands such as M azda, Nissan and Toyota. By 2017, the product portfolio will be expanded to cover car brands Honda, Proton, Perodua and Suzuki across the region. To deliver the highest level of spare parts in OE quality to its customers, ZF Services applies 100 years of German technology, original equipment expertise and quality control processes. Every batch of products for ASEAN and Taiwan undergoes quality testing in ZF Services’ Singapore Testing Lab, which is equipped with the latest equipment from Germany. ZF Services employs a rigorous quality control process that complies with ISO9001:2008 and ISO/TS16949:2009 standards and offers direct customers a one-year warranty for all products.
As one of the leading service suppliers, ZF Services offers a reliable support system to customers worldwide. Customers in ASEAN and Taiwan have access to multi-disciplinary support teams and dedicated managers for Asian car parts in Malaysia, Indonesia, Taiwan and Thailand. Details of the new Sachs and Lemförder products will be available in the ZF Services electronic parts catalog WebCat at https://webcat.zf.com /. More information about the ZF Services’ portfolio is available online.
