Hyundai-Sime Darby Motors (HSDM) has just opened Ipoh’s first 3S (Sales, Service and Spare Parts) centre. This 3S centre is operated by Sime Darby Auto Hyundai (SDAH), a subsidiary of Sime Darby Motors. The opening of this 3S centre is in tandem with HSDM’s efforts to upgrade and strengthen its network of 3S centres across the country with the objective of improving its service quality to customers. The network strategy focuses on setting up 3S facilities to enhance customers’ purchasing and ownership experience. Within a year, the number of 3S Centres has increased by 55% to 17 3S centre since October 2011.
On the need to improve Hyundai’s network of 3S centres, Mr Lau Yit Mun, Managing Director of HSDM said, “It is timely that we establish a good network of 3S centres to give our customers accessibility to our cars and a reliable after sales service at their convenience. At Hyundai’s 3S centres, we look beyond offering the ordinary. We strive to be different in offering the latest modern premium facilities to all our customers.”
This new RM5 million 3S centre is equipped with eight service bays and has the capacity of 24 throughputs a day with its team of skilled and efficient technicians. Similar to all SDAH 3S outlets, this centre also comes with modern features and facilities that provide greater comfort and convenience for customers such as free Wi Fi connectivity, free beverages and a 24-hour Key Drop facility. Apart from the car servicing and repairs, SDAH Ipoh also offers collision repair services, which include spray-painting and panel beating.
There are currently more than 1,000 units of Hyundai passenger vehicles registered in Ipoh which makes up about 40% of the total registered Hyundai passenger vehicles in the state of Perak. The opening of this outlet will provide great convenience to Hyundai customers in Ipoh and its neighbouring areas like Kuala Kangsar, Cameron Highlands, Batu Gajah, Bidor, Kampar, Sungkai, and Teluk Intan. The premium and innovative services introduced such as Quick Service and 24-hour Key Drop Service eliminate the long waiting time and servicing of the car can be done in a jiffy. The opening of this centre also marks the sixth SDAH 3S centre in the country.
SDAH Ipoh 3S centre is situated at No.130-132, Jalan Lahat, 30200 Ipoh, Perak. Customers who would like to find out more about the services offered by this 3S centre can call (05) 2533 395 (Service) and (05) 2533 399 (Sales). The sales showroom opens Mondays to Saturdays from 8.30am to 5.30pm (except on Saturdays, where it closes at 12.45pm) while the service centre opens Mondays to Fridays from 8.30am to 6.00pm and Saturdays to Sundays from 9.00am to 4.00pm. This centre is closed on public holidays.
