Ford has officially opened a new top-of-the-line 4S Centre in Ipoh. The opening of this new 4S Centre, the first of its kind for Ford in Malaysia, underlines Ford’s commitment to continued expansion and customer service enhancements in Malaysia. The world-class facility, which includes a showroom, service centre, spare parts and spray paint (body repair) departments, is operated by Ford dealership SNS Kembara Utama Sdn Bhd. Strategically located on Jalan Tun Abdul Razak, the 4S Centre showcases the recently launched all-new Ford Focus, the all-new Ford Ranger and the Ford Fiesta.
“Ford is committed to go further in Malaysia, a key market in our growth strategy for ASEAN and Asia Pacific,” said David Westerman, regional manager, Asia Pacific, Ford Export & Growth Operations. “The opening of this new 4S facility, a first for Ford in this country, underpins our continued efforts to enhance customer service offerings while rolling out a series of all-new, smart, fuel-efficient products for this market.”
The new 4S Centre has a fully air-conditioned showroom that displays up to six vehicles, a customer waiting lounge equipped with free Wi-Fi and other comfortable amenities aimed to meet customers’ needs, a service centre with Ford-trained technicians, and a spare parts and body repair centre for vehicles that require body work.
Customers of this new 4S Centre in Ipoh will also enjoy Ford’s five-year warranty and Ford’s Extended Service Plan (ESP), both of which offer better peace of mind while helping customers cut costs and increase the resale value of their vehicles.
The new 4S Centre is also participating in the nationwide Ford Big Deal promotion, which offers new Ford owners free car insurance, road tax and car registration fees1 for select Ford models booked and registered between now until 31 December 2012.
Meanwhile, customers who purchase and take delivery of the all-new Ford Focus from this new facility by 31 December will be eligible to participate in the All-New Ford Focus Challenge to win the grand prize an all-new Ford Focus (the 4-door Titanium sedan).
Ford’s Growth Strength and Commitment
Since 1997, Ford in Malaysia has experienced exceptional performance, with the best annual performance in 2011. Retail sales soared 145 percent from the previous year led by the runaway success of the Ford Fiesta, which has achieved sales of 8,000 units since its launch in 2010. Ford continues to revamp its product line-up and is fully committed to continue bringing world-class One Ford products and services to the country for the long-term. Beginning with this year’s launch of the all-new Ranger, all-new Focus and all-new Focus ST, Ford will introduce a total of seven new or refreshed products by 2014. The all-new models feature eight power trains completely new to the Malaysian market, including EcoBoost technology and state-of-the-art diesel technology pioneered in Europe. For more information on Ford products, services and promotions in Malaysia, visit www.ford.net.my
