Toyota will be pursuing greater connectivity and convenience with the ‘Extra Mile’ program in 2023.
Many in our automotive industry have been saying that the ‘giant’ has woken up. Yes, this is UMW Toyota and 2022 was a very busy year as they breached the 100,000 sales mark with ease (actually it was 101,035) and it looks like 2023 will be ever better with a strong product offensive.
In 2022, the Corolla Cross Hybrid was of great significance being the first ever Toyota model with Hybrid Electric Vehicle (HEV) technology assembled in Malaysia at the state-of-the-art Toyota plant in Selangor.
Meanwhile, all Toyota showrooms nationwide have never had a wider product range and vehicles that cater to almost every segment.
Now, UMW Toyota Motor is going the ‘Extra Mile’, where every Toyota is assured of an ownership experience that is second to none with greater mobility offered through various services available.
To facilitate optimal customer interactions online, the Toyota Malaysia website has been upgraded with new user-friendly features and a modern interface, enhanced by data-driven personalisation.
From the time a customer makes an enquiry online or at the showroom of an authorized dealership, every process in the interaction is focused on meeting the customer’s needs precisely.
Toyota Financial Packages offer vehicle financing choices to fit a range of needs and lifestyles, including low rates for lower carbon vehicles, 100% Islamic loans and even a car subscription plan. There is the Toyota Insurance Package that covers vehicles of all ages as well as Toyota
Service Savers with money-saving holistic maintenance plans. Furthermore, customers will also be rewarded for their expenses through the Toyota Loyal-T programme, enabling them to earn points for purchases, servicing or repairs, and even for vehicle insurance renewals.
With its new tagline, ‘Move Your World’, UMW Toyota Motor will continue to drive a customer-centric car ownership experience and aims to deliver maximum satisfaction in 2023.
Meanwhile, Customer Service Operations surpassed 1.25 million vehicles, which is a nod to the exceptional level of after sales service that UMW Toyota Motor is known for under its Extra Mile initiatives to deliver the best sales and after-sales service in town.
For more information, visit https://www.toyota.com.my or call the Toyota freephone line 1- 800-8-TOYOTA (869682).
