This is the company’s way of saying thank you to its supportive customers
Ducati Malaysia today announced that they will be providing a three-month warranty extension for Ducati bikes whose warranty periods are ending between August and September 2021. The extended warranty, which starts from today (27 September) until 15 October 2021, will be given upon completing a complimentary service inspection at any Ducati service centre.
According to the company, any issues identified during this complimentary inspection will be repaired within the scope of the warranty coverage. As for regular maintenance items and spare parts not covered by the warranty, owners are entitled to a 15 percent discount.
On top of that, owners will also be able to enjoy discounts up to 35 percent when they purchase official Ducati accessories and apparel during their scheduled service appointment.
For more information, check out the following press release:
PRESS RELEASE
In line with the Ducati brand’s unwavering commitment to the satisfaction of its customers, the Ducati Malaysia is going the extra mile to provide Malaysian owners, whose warranty periods are ending between August 2021 and September 2021, with a three-month warranty extension upon completing a complimentary service inspection.
The complimentary End Of Warranty Inspection, Service and Extension is being offered in an effort to address the potential of any maintenance requirements that may have arose during the movement control order period. To arrange for the complimentary inspection, Ducati customers who are eligible would be required to schedule a service appointment with their nearest Ducati Service centre.
Any issues identified during this complimentary inspection will be repaired within the scope of the warranty coverage. For any non-warrantable issues and regular maintenance items, Ducati Malaysia will be offering Ducati customers a 15% discount on spare parts.
Alongside the 15% Ducati spare part discount, Ducati Malaysia will be inviting customers to the Ducati Service centre to enjoy special discounts up to 35% on Ducati Accessories and Apparel during their scheduled appointment dates. These discounts are applicable for Ducati customers who have scheduled appointments.
Dennis Michael, Head of Company, Ducati Malaysia shared his thoughts on the initiative:
“Our owners and customers have maintained strong support for the Ducati brand in Malaysia and we felt that it was our responsibility to extend as much assistance as we could in return as we navigate through the challenges of the recent pandemic. This eco system of supportiveness is the kind of collaboration that will pave the way for even more joyous experiences ahead.”
As mentioned above, the End Of Warranty Inspection And Service is extended to owners of Ducati motorcycles with warranty periods ending between the months of August 2021 and September 2021. This warranty extension programme starts from today until 15th October 2021.
Interested customers may contact the Ducati Malaysia After Sales team for more information.
