AIG Malaysia walked away with two motor insurance awards, “The Fastest Estimate Claim Approval Time for Own Damage Claims 2017” and “The Most Accurate Average Estimate to Approval Amount in 2017” at the Motordata Research Consortium (MRC) Industry Awards event, Motor Insurance Moving Forward, recently.
The awards by MRC were based on the fastest turnaround time and most accurate claims estimates for vehicle claims, for which AIG has been recognised an unprecedented five times since 2011.
Incorporated in 1998, MRC is the only concessionaire appointed by the General Insurance Association of Malaysia (PIAM) with the endorsement of Bank Negara Malaysia (BNM) to standardise and improve motor vehicle claims in the insurance industry. The organisation uses an industry database of motor claims performance data to benchmark and reduce subjectivity.
