It seems that Malaysians are fed up with absurd prices and so inDrive is thriving
inDrive, a leading global mobility and urban services platform, is continuing to strengthen its foothold in Malaysia, emphasizing fair and flexible ride-hailing services to meet the growing demand for accessible urban transportation. With a focus on enhancing quality and promoting sustainable solutions, inDrive aims to solidify its position in Malaysia’s urban transport scene.
In the past year, inDrive has seen impressive growth in Malaysia. By August 2024, the platform had achieved a 53.7 percent increase in rides, a 56.1 percent surge in active users, and a 36.1 percent rise in active drivers. This marks a significant acceleration from the cumulative growth recorded in 2022 and 2023, where rides grew by 21.6 percent, users by 16.8 percent, and drivers by 23.3 percent.
Moreover, this rapid growth underscores the platform’s growing popularity among Malaysian passengers and drivers, who appreciate inDrive’s transparent, user-driven ride-hailing experience. Globally, inDrive has surpassed 5 billion completed deals and now operates in 888 cities across 48 countries.
The global ride-hailing market is expanding rapidly, fueled by urbanization, shifting consumer preferences, and advancements in mobility technologies. Southeast Asia, in particular, is a critical region for growth, with the ride-hailing market projected to generate USD 9.41 billion (around RM41.6 billion) by 2025, growing at a 5.21 percent CAGR through 2029.
In Malaysia, the sector is also expected to reach USD 0.51 billion (RM 2.2 billion) in revenue by 2025, with a 2.82 percent CAGR through 2029. To support its growth, inDrive plans to expand its presence in key Malaysian cities like Klang Valley, Penang and Johor Bahru, establishing mini driver support centers to provide localized assistance, training, and enhanced service accessibility for drivers.
On top of that, inDrive aims to exceed 40,000 registered drivers in Malaysia by the end of 2025, offering better earning opportunities and fostering stronger relationships with driver associations. As discussions surrounding gig worker welfare gain momentum across Southeast Asia, inDrive is committed to improving insurance coverage and advocating for better driver support structures.
The platform is also focused on sustainability, exploring partnerships with electric vehicle (EV) manufacturers to align with green mobility efforts and reduce carbon emissions. Looking to the future, inDrive remains committed to growing its presence in Southeast Asia, adapting to evolving mobility trends, and contributing to the global shift toward sustainable urban transport solutions.
