Learn about the Chery Tiggo 7 Pro and its comprehensive after sales and warranty package in Malaysia.
The Chery TIGGO 7 PRO, a recent addition to Malaysia’s compact SUV market, comes with an impressive after-sales and warranty package that emphasizes the brand’s commitment to customer satisfaction and long-term vehicle reliability. This comprehensive coverage is designed to provide peace of mind to Malaysian drivers, ensuring their investment is protected for years to come. With 40 service centres nationwide and more coming, Chery Malaysia has gone all in to ensure their customers are adequately covered.
Extensive Vehicle Warranty
At the heart of the after-sales package is an industry-leading 7-year or 150,000km warranty, whichever comes first. This extensive coverage applies to the entire vehicle, including the powertrain system (engine and transmission) and all other components not specifically listed in other categories. This warranty demonstrates Chery’s confidence in the TIGGO 7 PRO’s build quality and durability.
Detailed Component Coverage
The warranty package is further broken down to cover specific vehicle components:
1. Engine Compartment: 3 years or 60,000km warranty on crucial parts like the fuel injector, fuel pump, motor starter, alternator, AC compressor, evaporator, fan belt, and water pump.
2. Chassis and Undercarriage: 3 years or 60,000km coverage for components such as absorber, hub bearing, brake caliper, brake master cylinder, brake disc, ABS pump, lower arm, driveshaft, steering rack, and steering column.
3. Electronic Components: 3 years or 60,000km warranty on tailgate lamp, front lamp, and DRL.
4. Exhaust System: 2 years or 60,000km coverage for the exhaust silencer box and three-way catalytic converter.
5. Special Parts: 1 year or 30,000km warranty on brake pads and battery.
6. Wear and Tear Items: 3 months or 5,000km coverage for tires, glass, wiper blades, clutch plate, and brake friction lining.
24/7 Unlimited Towing Service
To further enhance customer peace of mind, Chery offers 7 years of 24/7 unlimited towing service. This ensures that TIGGO 7 PRO owners are never left stranded, with assistance available around the clock, regardless of their location in Malaysia.
5 Years Free Service
In addition to the extensive warranty, Chery provides 5 years of free service for the TIGGO 7 PRO. This complimentary service package covers routine maintenance, helping owners keep their vehicles in optimal condition without incurring additional costs.
Part Purchase Warranty
For parts purchased separately, Chery offers a 1-year or 30,000km warranty on most components, with some wear and tear items covered for 3 months or 5,000km.
Customer-Centric Approach
This comprehensive after-sales package reflects Chery’s customer-centric approach in the Malaysian market. By offering such extensive coverage, Chery aims to build trust with its customers and demonstrate its commitment to the longevity and reliability of the TIGGO 7 PRO.
The Chery TIGGO 7 PRO’s warranty and after-sales package is one of the most comprehensive in the Malaysian automotive market. With its 7-year vehicle warranty, 7-year unlimited towing service, 5 years of free maintenance, and detailed component coverage, Chery is setting a new standard for customer care in the compact SUV segment. This extensive package not only adds value to the TIGGO 7 PRO but also provides Malaysian drivers with the assurance and support they need for worry-free ownership over the long term.
