Automotive chery customer complaint

Published on June 28th, 2024 | by Subhash Nair

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Chery Has Completed Recall Exercise In Malaysia

Chery Malaysia Fulfills Commitment: All 600 Recalled Omoda 5 Cars Inspected and Resolved

Chery Malaysia has successfully completed the inspection and resolution of all 600 Omoda 5 vehicles affected by the recent Road Transport Department (JPJ) recall. This swift action demonstrates the company’s dedication to customer safety and its ability to respond effectively to quality concerns.

The recall, which was initiated due to potential issues with the Omoda 5 model, prompted Chery Malaysia to take immediate action. The company’s response showcases its commitment to maintaining high standards of quality and safety for its customers.

In a statement released by Chery Malaysia, the company emphasized that customer safety remains their “utmost priority.” This commitment is evident in the speed and thoroughness with which they addressed the recall. By inspecting and resolving issues for all 600 affected vehicles, Chery Malaysia has shown its ability to handle large-scale quality control measures efficiently.

The company expressed gratitude to their customers for their cooperation throughout the inspection process. This acknowledgment highlights the importance of customer collaboration in ensuring the success of such recall operations.

Chery Malaysia’s statement also reaffirmed their commitment to providing the best products and services to their customers. This pledge suggests that the company views the recall not just as a necessary correction, but as an opportunity to reinforce their dedication to quality. Even the customer who initially shared her issue is satisfied with their response.

chery customer complaint

Looking forward, Chery Malaysia has promised to keep customers informed about any developments related to this matter. This commitment to transparency is crucial in maintaining customer trust, especially following a recall. For customers who may still have concerns, Chery Malaysia has extended an open invitation to visit any of their service centers for additional vehicle inspections. This proactive approach allows customers to seek further assurance about their vehicle’s roadworthiness. To facilitate this process, Chery Malaysia has directed customers to their dealer locator website, making it easy for owners to find their nearest service center.

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About the Author

Written work on dsf.my. @subhashtag on instagram. Autophiles Malaysia on Youtube.



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