Honda Malaysia have issued a proactive product recall on certain models made in 2021 and 2022.
Honda Malaysia are taking steps to recall certain batches of their locally-assembled City, City Hatchback, HR-V and BR-V that were made between 2020 and 2022.
In total, just over 1,500 vehicles are affected:
Situation Model Year Model Units Affected A City 2021 1,068 City Hatchback 2022 B HR-V 2020 343 BR-V 2021 116
Vehicles in Situation A will be subject to an inspection of the nut torque on the Alternating Current Generator (ACG). It is a precautionary safety measure to inspect the nut tightening on the ACG terminal of the engine harness. Poor terminal contact may lead to battery malfunction, leading to an engine halt while driving or being unable to start the engine after it stops. Over 1,000 units of the 2021 City sedan and the 2022 City Hatchback are affected.
Vehicles in Situation B will be subject to an inspection of the bolt earth grounding tightness. A loose bolt here may lead to poor terminal contact, resulting in the same issue of the engine halting while driving or being unable to start after the car stops. 343 units of the 2020 HR-V and 116 units of the 2021 Honda BR-V will be inspected.
You can call the toll-free number, 1-800-88-2020 to check if your vehicle is affected by this recall. Here’s the press release with more.
PRESS RELEASE
Honda Malaysia apologises for the inconvenience caused to the affected customers and reassures that all current production and selling models are not affected in this product recall. As of today, there are no incidences of crashes or injuries caused by this issue reported in Malaysia.
The Company believes this product recall is necessary as customer safety is Honda Malaysia’s top priority. Honda Malaysia will continue to uphold transparency and stringent controls for customers.
All affected customers will be informed via notification letters, which will include details of the product recall. Honda Malaysia urges all affected customers to contact any Honda authorised dealer to make an appointment upon receipt of the notification to have their vehicles checked and repaired if required, subject to parts availability.
The inspection, repair and replacement of the affected parts are free of charge and all costs related to this recall activity will be borne by Honda Malaysia. Vehicle owners can obtain information or check their vehicle status on this product recall by calling Honda Malaysia’s Toll-Free number at 1-800-88-2020.
