Say goodbye to finding physical reload points and unnecessary surcharges
Touch ‘n Go (TNG) Group has officially launched the upgraded Touch ‘n Go card, which will allow users to perform reloads from their Touch ‘n Go eWallet app by means of the Near Field Communication (NFC) device on a smartphone.
Available for purchase at RM10 via the TNG eWallet app and at selected retail locations nationwide, the upgraded card comes in a pastel pink and blue gradient for a fresher look. Appearance is not the sole focus here as the card also has higher levels of encryption for better security.
To activate the card and link it to the TNG eWallet app, users just need to hold it to the back of their NFC-compatible smartphone for five seconds. Once that’s done, they can view the balance on the card and perform reloads using the same method. Users can link up to five Touch ‘n Go cards to their TNG eWallet app.
In terms of usability, the upgraded card is similar to the current TNG card, which means that it can be used for cashless payments at tolled highways, public transportation and over 700 parking sites in Peninsular Malaysia.
Group CEO Effendy Shahul Hamid expects the new card to fly off the shelves and with the current global chip shortage, stocks may run out soon. Should this happen, users can register their interest on the TNG eWallet app to be notified when the card is available for purchase.
PRESS RELEASE
The wait is over. Touch ‘n Go (TNG) Group today announced the launch of the upgraded Touch ‘n Go Card that provides users the ability to perform card reloads anytime, anywhere from their Touch ‘n Go eWallet app on their mobile devices. Users of this card and service will also experience no surcharge when reloads are performed.
In terms of design, the upgraded card is minimalistic and comes in a fresh look of pastel pink to pastel blue gradient. This upgraded Touch ‘n Go card also comes with higher encryption levels to promote better security. In addition to this, each card is also fully registered by virtue of it being tagged to a Touch ‘n Go eWallet account when mobile reloads are performed.
“We’re so pleased to be able to bring this to market, addressing the most common pain point for users of our cards–reload inconvenience. With this enhanced card offering, our users can now choose to obtain a card that they can reload anytime or anywhere from their Touch ‘n Go eWallet app on their mobile phones. There will also be no reload surcharges levied for the use of this service,” said Effendy Shahul Hamid, Group CEO of Touch ‘n Go Group.
The upgraded card is available for purchase at RM10, the same price as the older version Touch ‘n Go cards and is available for purchase on the Touch ‘n Go eWallet app as well as at selected retail locations nationwide.
Once users receive the upgraded Touch ‘n Go card, they will need to link the card to their Touch ‘n Go eWallet. The process is simple and straightforward. Users will just need to hold the card to the back of their NFC-compatible smartphone for five seconds to activate the new card. After completing the linkage, users can then view the card’s balance and perform reloads. The function is currently available for both iOS and Android devices, and users can link up to 5 Touch ‘n Go cards to their Touch ‘n Go eWallet.
“We expect demand for these upgraded cards to be very high. However, given the global chip shortage, we expect demand to exceed supply. So, I’d like to urge patience amongst our users as we try to get these cards to you as soon as possible,” added Effendy.
Should stocks for these cards run out on the Touch ‘n Go eWallet app or retail channels, users are advised to register their interest on the Touch ‘n Go eWallet app, and they will be notified when these cards become available for purchase.
Similar to the current Touch ‘n Go card, the upgraded Touch ‘n Go card can be used for cashless payments as usual across all use-cases including toll highways, public transportation services, and over 700 parking sites in Peninsular Malaysia.
For more information and updates about the upgraded Touch ‘n Go card, visit www.touchngo.com.my
