Perodua is putting their customers first during these difficult times
Floodwaters in most area of the Klang Valley have begun to recede, which means we will start seeing the aftermath that is left behind. This includes water-damaged roads, buildings as well as vehicles. For Perodua owners whose cars were caught in the floods, they can breathe a sigh of relief as some of their burdens will be alleviated with rebates, discounts and free inspections offered by the national automaker.
Here’s the press release for more information:
PRESS RELEASE
Perodua is offering assistance, including towing service rebates, discounts on selected spare parts and free inspections for Perodua vehicles, to all Perodua vehicle owners who were affected by floods.
As of 19 December 2021 parts of Selangor, Putrajaya, Kuala Lumpur, Melaka, Kelantan, Terengganu and Pahang were affected by floods.
“Our customers are very important to us and this value-added services are provided to help relieve some of the burden our customers have to deal with during this disaster,” said Perodua President & Chief Executive Officer, Dato’ Zainal Abidin Ahmad.
“While a few of our service centres are also affected by the floods, our customers are encourage to refer to any of our service outlets throughout Malaysia for assistance.”
“We are doing our best to resume our operations (at the affected areas) as quick as possible,” he added.
On the assistance given, Perodua customers can claim towing service up to a maximum of RM100 at the nearest Perodua service outlets with terms and conditions apply.
In addition, Perodua is also offering 20% off on selected spare parts to Perodua owners whose vehicles are damaged due to floods.
“Our genuine spare parts come with a manufacturer’s warranty and we ask our customers to not use any imitation parts as this may affect the performance of their vehicles,” said Dato’ Zainal.
The parts includes all electronics items, engine overhaul gaskets, vehicle seats, door trim and carpet.
Perodua customers, whose vehicles have been damaged by flood are encouraged to call Perodua’s toll free customer care line at 1-800-88-5555 for towing assistance (terms and conditions apply).
