The Nissan X-Trail Hybrid SUV is being recalled by ETCM.
The Nissan X-Trail Hybrid was introduced in Malaysia in 2019 and now Edaran Tan Chong Motor are asking owners to bring their cars in for a recall. However, this recall does not affect X-Trail Hybrid models made from June 2021 onwards, as those models have already been sorted from the factory. The recall affects the Hybrid Power Line in the Engine Room Harness.
The Nissan X-Trail Hybrid is the first and only electrified C-segment SUV in the Malaysian market from a Japanese brand. The power unit is a 2.0L MR20DD petrol engine with an electric motor. The electric motor contributes 41PS and 160Nm of torque while the petrol engine puts in 142 horsepower and 200Nm of torque. It features an X-Tronic CVT with Intelligent Dual Clutch Control.
PRESS RELEASE
Edaran Tan Chong Motor Sdn. Bhd. (ETCM), together with Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS), today announced a voluntary product recall campaign for Nissan X-Trail 2.0L Hybrid variant to enhance its Engine Room Harness – Hybrid Power Line.
Nissan X-Trail 2.0L Hybrid manufactured from June 2021 onwards are not affected in this product recall exercise
Customers of the affected Nissan X-Trail 2.0L Hybrid variant will be notified directly through TCEAS by letter, or SMS/Whatsapp, and are advised to call the nearest TCEAS outlet for an appointment. As vehicle ownership might have changed over the years, current owners of this model are reminded to make appointments with the nearest TCEAS outlet as well. All labour and enhancement parts for this campaign will be at no cost to owners.
Selected TCEAS outlets have extended operating hours and are open 365 days a year, making it easier for customers to service their vehicles on weekends and public holidays. ETCM and TCEAS would like to reassure our customers’ confidence and peace of mind is of utmost importance to the Company, and deeply regret any inconvenience caused. We would also like to reaffirm that both ETCM and TCEAS are committed to ensuring our customers’ safety, service and satisfaction are of the highest level, and are working together to promptly address this concern.
For more information, please call Nissan Customer Care Centre Hotline at 1800-88-3838. All terms and conditions apply.
