Mitsubishi Connect MY application gets some updates to keep Malaysian owners safe and happy.
Car companies have all now got apps of their own, and Mitsubishi Motors Malaysia is no different. Their Mitsubishi Connect MY app has been around since the middle of 2020. Today, they announced some enhancements to the app, which should come in the form of an update to your phone or tablet on iOS or Android.
Updated Mitsubishi Connect MY app for 2021
This year, the app will allow Mitsubishi owners to drop their cars at the service centre, then wait at home until notified by the app to pick their car up.
The app is also able to keep owners informed about upcoming service cost estimations and warranty details for easier financial planning. Road tax and insurance reminders are also done through the app.
Here’s the press release with more information.
PRESS RELEASE
MITSUBISHI MOTORS MALAYSIA (MMM), the official distributor of
Mitsubishi Motors vehicles in Malaysia, recently made enhancements to the MITSUBISHI CONNECT MY mobile application. The company’s effort to strengthen digital technology continues to be one of the emphases offering comprehensive customer-centric online strategies for the safety and convenience of its customers during this pandemic.
The mobile app already enables Mitsubishi owners to book a service appointment, receive service appointment reminders and check service histories. Now, the mobile app allows Mitsubishi owners to drop their cars at the service center and continue to wait at the comfort of their homes as the app provides service status notifications of their vehicle and when it is ready for collection.
Keeping track of the vehicle’s service cost and warranty details could be a tedious affair; hence one of the mobile app’s useful functions is to keep owners informed about their upcoming service cost estimation and warranty details for ease of planning. In addition, road tax and insurance renewal reminders will also be notified through the app.
Additionally, Mitsubishi owners can request roadside assistance service in a breakdown or accident using the SOS Trace & Track feature. By tapping on the ‘SOS’ function on the app, the user’s location can be tracked accurately using a GPS locator and its details will be verified by a customer service personnel from Mitsubishi Motors to send help immediately.
“The pandemic has created great demands on us as a society and despite the challenges; it also allowed us to be more resilient and agile in this new digital technology environment. Besides technology on improving customer’s convenience, the safety of our customers and staff is
also our utmost priority. With the enhancements of the MITSUBISHI CONNECT MY mobile app together with the Mitsubishi Online Showroom, we want to assure our customers that we are engaging with them through a seamless journey from purchase to ownership in a safe environment,”
said Tomoyuki Shinnishi, Chief Executive Officer of MMM.
Other useful functions of the MITSUBISHI CONNECT MY include staying in touch with the Mitsubishi Assist 24Hrs customer careline (MA24) reachable at 1-800-88-2166. Owners can also access a 24-Hour breakdown assistance throughout Malaysia as well as emergency services should the situation arises.
MITSUBISHI CONNECT MY can also be used to locate the nearest Mitsubishi authorized dealer showroom and service centers with dealer information and navigation sync with the app to help get customers to the dealer of their choice or convenience.
Beyond servicing-related functions, Mitsubishi owners can also stay up to date with Mitsubishi’s latest promotions, news, and events, search for product information and download e-Brouchures from the app. The mobile app with the search name MITSUBISHI CONNECT MY is available for download via Google Play Store and Apple App Store for free.
