TC Subaru has announced that it will be opening its Kuala Lumpur, Cheras and Petaling Jaya service centres for servicing, maintenance and repairs during the Conditional Movement Control Order (CMCO) which runs until 27 October. Meanwhile, Subaru Kota Kinabalu remains closed until 20 October.
However, these service centres will accept customers only by appointment, with no walk-ins allowed. Customers are therefore advised to schedule a service appointment with their nearest outlet before making a visit.
To curb the spread of COVID-19, these branches are taking enhanced measures such as compulsory use of face masks and temperature checks, provision of contact details for contact tracing, checking-in, as well as sanitising of vehicles, work equipment and work areas. The number of visitors are also limited to eight at any one time.
PRESS RELEASE
TC Subaru Sdn Bhd, the exclusive distributor of Subaru vehicles in Malaysia, will open its branches in central Malaysia to customers for servicing, maintenance and repairs from 14 to 27 October, by appointment only. This is to comply with the latest Conditional Movement Control Order (CMCO) and to ensure all our operations in Malaysia stay safe.
Customers who wish to service or repair their vehicles at Subaru Kuala Lumpur, Subaru Cheras and Subaru Petaling Jaya are required to contact the branches and confirm an appointment slot before heading down. The company will not be able to welcome walk-ins during this period.
For customers who had scheduled test drives or have outstanding paperwork to complete, sales consultants from the respective branches will be contacting them to reschedule their appointments or arrange for alternative solutions such as digital transactions.
Subaru Kota Kinabalu remains closed until 20 October.
Stringent Health and Safety Measures in Place
For the health and safety of everyone, TC Subaru has implemented enhanced cleaning and safe distancing measures in its branches.
They include compulsory use of face masks and temperature checks, provision of contact details for contact tracing, checking-in, sanitising of vehicles, work equipment and work areas, limited number of visitors to eight at any one time and social distancing markers.
Updates are available on the company’s social media page @subaruasia on Facebook and at subaru.asia/my.
