Following the announcement at the end of April 2020 that 10 Nissan service centres would be allowed to reopen in Malaysia, Edaran Tan Chong Motor now has reopened every one of its Nissan showrooms and service centres. These reopened facilities will have revised operating hours and new standard operating procedures to comply with the Conditional Movement Control Order and the help curb the spread of the coronavirus.
Here are some of the new standard operating procedures:
- temperature checking
- observing social distancing
- providing face masks and hand sanitizers
- frequent disinfection of touch points
- frequent disinfection of test cars, display cars and customer vehicles (before and after service)
- Encouraging the use of contactless payment solutions
If you’re shopping for a Nissan vehicle:
- Don’t forget that the brand now has an online showroom
- Serena and X-Trail buyers get free 1-year FWD Protect Direct Family Takaful protection plan (Until end of June 2020)
- 20 Nissan Buy & Win Contest winners can walk away with CUCKOO Healthy Home Appliances worth up to RM128,888 (Until end of June 2020)
- Ongoing Raya deals look like this:
PRESS RELEASE
Edaran Tan Chong Motor Sdn. Bhd. (ETCM) today announced that all Nissan showrooms and service centres are now open with revised operating hours.
In line with the Conditional Movement Control Order (CMCO) standard operating procedures, Nissan showrooms and service centres will practise temperature checking and social distancing for all staff and customers. Nissan staff will be wearing face mask, while face masks, gloves and hand sanitizers will also be freely available to customers. Frequent disinfecting will be carried out at the showrooms and service centres throughout the day covering every touch point including display and test drive vehicles, as well as disinfecting all customer vehicles before and after service. During this period, contactless payments are encouraged.
Members of the public may check the revised Nissan showroom and service centre operating hours at www.nissan.com.my or www.tceas.com respectively.
Additionally, all vehicle registrations and deliveries will resume progressively as Jabatan Pengangkutan Jalan (JPJ) reopens additional services beginning 13th May 2020.
New Nissan Online Showroom
Consumers who are unable to visit Nissan showrooms can now easily browse through all Nissan models and latest promotions at www.nissan.com.my. The website is further enhanced with the new Nissan Online Showroom which enables consumers to submit an online form for further sales enquiries and request doorstep test drive appointments in just a few simple clicks. Within 24 hours of submission, a dedicated Nissan sales representative will be in contact.
Raya Promotions
Enjoy attractive monthly instalment and bonus from as low as RM800, and free 2-year Periodic Maintenance Service package on selected Nissan models.
Customers who also purchase the Nissan X-Trail or Serena S-Hybrid from 1st May to 30th June 2020 will receive a complimentary 1-year FWD Protect Direct Family Takaful protection plan (up to a family of 4; parents and 2 children) with a sum insured of RM100,000. Redemption has to be done before 31 July 2020. To find out more about FWD Protect Direct, please visit fwd.com.my/direct/protect-direct.
Additionally, 20 lucky winners will stand a chance to win CUCKOO Healthy Home Appliances worth up to RM128,888 in the Nissan Buy & Win contest when they purchase and register any Nissan model from 1st May to 30th June 2020.
For more information, please visit www.nissan.com.my, www.tceas.com, or contact Nissan Customer Care Centre hotline at 1800-88-3838.
