Toyota customers in Sabah can be assured that they will receive their quality vehicle at the shortest possible time, thanks to the new UMW Toyota Motor Sabah Integrated Quality Hub (SIQH) in Kota Kinabalu, Sabah. As part of Toyota’s Overall Quality Assurance efforts, UMW Toyota Motor have invested RM36 million to develop the SIQH.
Located at the Kota Kinabalu Industrial Park (KKIP), the SIQH that spans over 8.6 acres has already started its operation in November. The new facility conducts delivery quality checks of all vehicles before it reaches the customers.
The SIQH has a maximum capacity to stock up to 1,000 vehicles at one time, and is crucial to UMW Toyota Motor’s commitment to deliver vehicles at its best quality to customers in accordance to Toyota standards. The Toyota Production System (TPS) principle has further guided the development of the SIQH.
Among the activities at the facility are; Pre Delivery Inspection (PDI), Centralised Stockyard, Pre-Delivery Service (PDS) and strict Final Quality Check (FQC) that enable UMW Toyota Motor to enhance delivery quality to meet customers’ expectations.
With the setting up of the SIQH, UMW Toyota Motor is once again raising the bar in quality assurance to enhance customer experience.
