Ford is teaming up with software company Pivotal®, giving the automaker the capabilities of an innovative software team to enhance its connected vehicle experience for customers, simplifying how they use technology to access vehicles and services. Ford’s three-year strategic collaboration with Pivotal, which is dedicated to accelerating the digital transformation for enterprises, supports the automaker’s development of mobile and user experiences. The collaboration aims to make Ford an even more agile software developer, enabling even better customer experiences by leveraging Ford’s recently introduced SYNC® Connect technology that provides remote access to vehicle features via a smartphone app.
This digital evolution is part of Ford Smart Mobility, the plan to take the company to the next level in connectivity, mobility, autonomous vehicles, the customer experience, and data and analytics. Working with Pivotal technology provides a platform where improved software skills can deliver innovative new experiences. That includes SYNC Connect, which delivers a true connected car experience due to its built-in modem.
Initial features of SYNC Connect include the ability to lock and unlock doors, schedule a future start to warm up or cool down the vehicle, check on fuel and oil levels, and locate where the vehicle is parked. Over time, these features will grow with software enhancements. SYNC Connect makes its global debut in the spring in the USDM Ford Kuga, with other vehicles to follow.
