You are on a one lane road and driving right behind a lorry. You can’t overtake the lorry with a heavy oncoming traffic, so you keep on driving. Although you are quite far in distance, suddenly a small stone hits your windscreen and it CRACKS!
The first thing to do is NOT to panic. Most insurance companies offer cashless insurance claims service for those who have windscreen coverage and with that, you can drive into the nearest panel workshop to get it fixed without paying a single cent*. If you are an Allianz customer and have windscreen coverage, all you need to do is immediately call 1-300-88-1028 to find out where the nearest panel workshop is. Or, you could even find out from Allianz Malaysia’s website on this link: https://www.allianz.com.my/web/panel-services/10020/10019 .
To make it simpler, drive in to the nearest panel workshop and deliver your car there. The panel workshop personnel will make the necessary arrangements to get your car windscreen replaced. You can then collect your car from the panel workshop without even opening your wallet*! If you have included the value of the lamination which is tinting or UV protection in your sum insured for your windscreen coverage, you can also make a claim for the lamination.
* Provided the sum insured for your windscreen coverage is adequate and subject to the terms and conditions of the policy
